Infrastructure
Cloud hosting and compute in US regions, with EU regions available for Enterprise tenants. Providers hold SOC 2 and ISO 27001 certifications and are contracted under data protection terms consistent with our own.
Model inference
Foundation model providers process prompts and context to generate responses, under zero-retention, no-training terms. Enterprise customers may route inference to their own provider keys or private endpoints instead.
Operational tooling
Error monitoring, product analytics, billing and support ticketing. These process account and usage data; none of them receive customer content from connected systems.
Notification
We publish changes here and email workspace administrators at least 30 days before a new sub-processor begins processing. Subscribe to notifications at privacy@hoopi.com.
Questions about this document? Write to legal@hoopi.com. This page is a plain-language summary provided for convenience and is not itself legal advice.

