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Manufacturing · 1,900 employees

Two plants, one Monday morning report

Operations at Northbend spent most of Sunday evening assembling a report from an ERP, a MES, a spreadsheet and three inboxes. Hoopi now does it overnight.

1.4
FTE redeployed
6:45am
report lands, every Monday
4
systems reconciled

The challenge

Plant performance data lived in four places that did not agree with each other. The weekly operations report took two people the better part of a day, and by the time it circulated the numbers had moved.

What we did

We started with the single most painful recurring task rather than a platform rollout. Hoopi was given read access to the ERP and MES, a scoped drive folder and the two shared inboxes, then taught the reconciliation rules the team had been applying by hand.

What changed

The report now runs at 6:45 Monday, flags variances above threshold, and shows the source of every figure. The team that used to assemble it now runs the improvement actions it surfaces.

The plant managers trust it more than the version we built by hand, because they can click any number and see exactly where it came from.

Renata Okafor · VP Operations, Northbend Industrial

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